POSITION AVAILABLE
DEADLINE TO APPLY JUNE 2, 2008

• Develop and maintain data entry procedures for integrated databases that accurately track and collect comprehensive information about client participation, staff assignments, programming and billing schedules for onsite programs.
  

• Provide outstanding customer service and communications with all museum clients regarding the booking, planning, confirmation, billing and collections for fee based programs taking place in school, community and onsite settings.
  

• Offer appropriate access to information about MOCHA programs to all public inquiries and requests.
  

• Cooperate with onsite staff to coordinate program activity information and provide support for the onsite department, including direct contact with teaching and volunteer staff members.
  

• Generate statistical reports with daily, weekly, monthly, quarterly and annual activity for scheduling, grant and evaluation reporting, contract management, facility management, financial, and membership and public information systems.

• Support the Administrative Team with operational and administrative oversight of program implementation, evaluation, and statistical reporting.

• Generate facility use reports, enrollment lists, client lists and program schedules for internal use.

• Develop a volunteer program: including, cultivation, orientation, assignments and performance evaluations.

• Reconcile client database information with accounting reports.

• Meet regularly with MOCHA staff to coordinate collection and tracking of program participation.

• Bachelors degree or equivalent

• Minimum of 1-3 years experience with database software and design, with FileMaker Pro experience preferred and supporting computer literacy in word processing, excel spreadsheet and internet applications.

• Basic accounting skills and ability to understand invoicing/ collections and reconciliation.

• Excellent organizational and time management skills, with a proven ability to meet deadlines.

• Excellent customer service skills with a sincere interest in working with a diverse community of artists, administrators, children and their families in a positive and courteous manner.

• Excellent oral and written skills, and the ability to work well with the general public.

• Dedicated attention to detail, balanced with a cooperative nature & good humor